A. Specialty Pharmacy.  Health care provider and organization support. CalPERS PPO Members Anthem Blue Cross Customer Service 1-877-737-7776 Outside the continental US: 1-818-234-5141 TDD: 1-818-234-5141. Contact OptumRx Customer Service . Use these new cards starting on January 1, 2021. Submit your new case referral or request for case information electronically using the OSRP. Ask questions, share comments, or request more information about our dental network. Condition Management for transplantation, cancer, chronic kidney disease, congenital heart disease, musculoskeletal conditions, and obesity. Horrible Customer Service. 330 reviews . Website: OptumRx health care professionalsÂ. OptumRx Customer Service. Common problems addressed by the customer care unit that answers calls to 800-788-4863 include Preauthorization, Order status, Place an order, Lost card and other customer service issues. Recommends. . My medication order was accurate. Customer Service leadership gave OptumRx Learning Services the following goal: Customer Experience scores (a component of Net Promoter Score indicators) to exceed 90 percent satisfaction in the first 30 days after graduation. Complete an order form and mail it with your written prescription(s) to OptumRx. You can call Optum at (952) 205-8230 phone number, write an email, fill out a contact form on their website www.optum.com, or write a letter to Optum Inc, 11000 Optum Circle, Eden Prairie, Minnesota, 55344, United States. What happened? OptumRx. Initial OptumRx complaints should be directed to their team directly. 18 Optumrx Customer Service jobs available on Indeed.com. OptumRx is ranked 131 out of 726 in Pharmacy category. We want to thank you for your comments, and we promise to continue to diligently work to improve the service and your experience with OptumRx. Client Portal. Give the corporate switchboard a call Monday through Friday, 7:30 a.m. to 5:30 p.m. CT, at 1-888-445-8745. Give the corporate switchboard a call Monday through Friday, 7:30 a.m. to 5:30 p.m. CT. The customers of the company can order their prescriptions online. 0 comments . OptumRx promises free of charge shipping. The company is headquartered in California. Save and pay for health care. 11 Optumrx Customer Service jobs available on Indeed.com. You can find contact details for OptumRx above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns … In total, OptumRx has 2 phone numbers. 1. Refill and manage your specialty prescriptions, track orders, pay bills, get live support and more. Text. THE WORST. The OptumRx call center that you call into has employees from California and is open 24 hours, 7 days according to customers. You need to enable JavaScript to run this app. Responsible for answering incoming calls from customers while ensuring a high level of customer service … You’ll also get a new medical ID card with a new ID number from Empire BlueCross BlueShield. Initial OptumRx complaints should be directed to their team directly. Manufacture Aid for Expensive Meds. Rights Reserved, You Are About to Contact PissedConsumer.com, Medicare Advantage Prescription Drug plan members, “Account locked because of prior d8 account”, “I cannot log into Optumrx app With my new insurance card for next year”. The baseline was just over 83 percent for new hires. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with OptumRx Customer Service. You need to wait at least 24 hours between enrollment attempts. The company is hosting a virtual job fair from 9 a.m. to 11 a.m. Customer service, home delivery: 1-800-356-3477 Pharmacists: Available 24 hours a day, 7 days a week to answer questions or address concerns from OptumRx home delivery customers. The company has more than 20 years of experience in pharmacy services. A free inside look at company reviews and salaries posted anonymously by employees. It is known to be one of the world’s largest companies providing health service. Website: Optum Care for Medical Professionals. COBRA, FSAs, HRAs and retiree accounts: 1-866-898-4584. Make sure you’re ready for the switch. OptumRx … information and your ID cards from OptumRx®, your new pharmacy benefits manager for 2021. Show reviews that mention. Don't carry my generic cream. The OptumRx call center that you call into has employees from California and is open 24 hours, 7 days according to customers. Contacts & Company Info . 1. 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